This notice outlines the measures taken by Chilli Pepper Racing to safeguard personal data held on individuals and the processes which will be followed in relation to the maintenance and handling of personal data.
Chilli Pepper Racing is committed to protecting any and all personal data which it has collected (both past and future). Chilli Pepper Racing will never share personal data with any third party other than where required to by law or where required in order to provide the goods and services ordered by a customer; for example, address details will be passed to a courier in order to facilitate the shipping of materials requested by a customer.
Chilli Pepper Racing holds only personal data which is necessary to supply and support the products and services which have been quoted or provided by us to the end users who have requested them.
A typical example of the information held by Chilli Pepper Racing would be:
Any individual has the right to View / amend / correct the data held on them at any time. They may also request that their data is deleted from our systems. Chilli Pepper Racing will action such modification / deletion requests within 3 working days of receipt.
Any request to view / modify / delete personal data should be made to firstname.lastname@example.org . Once an initial request has been received, Chilli Pepper Racing will reply and change information which has been requested.
Chilli Pepper Racing collects personal data via the following methods:
In all of cases mentioned above, the individual will be asked whether they give permission for Chilli Pepper Racing to hold their data and also whether or not they would like to receive marketing material from Chilli Pepper Racing. A record of consent and the date that consent was given will be held in Chilli Pepper Racing's sales order processing software.
Methods of Contact
HUK may use various methods of contact with individuals, including:
Chilli Pepper Racing do not engage in cold calling and only send marketing materials via e-mail. All individuals can opt in or out of marketing communications at any time. In the event of warranty / recall situations, Chilli Pepper Racing will send out bulletins via e-mail, even to those who have opted out of marketing e-mails, as there may be safety related concerns.
Methods of Data Protection
All personal data is held within the networks of Chilli Pepper Racing, which is configured and secured according to IT best practices. While specifics of the configuration cannot be detailed in this document due to their sensitive nature, the following technologies are used to protect personal data:
Access to Personal Data
Access to personal data held by Chilli Pepper Racing is restricted to current employees only and is only used to conduct our usual business of supplying and servicing make or distributed by Chilli Pepper Racing.
Chilli Pepper Racing will not hold personal data for more than 3 years from the point of last contact with the customer in question, except where required by law; for example, we are required to hold transactional data for 7 years.
Data Breach / Loss of Data
In the event that Chilli Pepper Racing has a data breach or loses personal data, it will notify the office of the information commissioner within 3 working days of the event and all affected individuals as soon as possible after the event. Chilli Pepper Racing will detail the type of information and when it was lost. Remedial action will be taken to identify how the data was lost and prevent future losses.
Changes in Notice
This notice is subject to change without notice at the sole discretion of Chilli Pepper Racing.
For any queries or issues relating to privacy and data protection at Chilli Pepper Racing, please use the following contact details: